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Aetna

Contact Information:

Aetna Concierge Customer Service
Phone number: (866) 253-0599
Website: Aetnapcsb.com 

On-site Claims Advisor:
(727) 588-6367 

On-site Wellness Coordinator:
Jessica O'Connell, RN, (727) 588-6134

On-site Registered Dietitian:
Gabrielle BelCastro, RD, (727)588-6444

Certificates of Coverage:

Summary Plan Descriptions Booklets: 

Schedule of Benefits and Coverages (SBC):

CVS Virtual Care:
CVS Health Virtual Care is now included in your Aetna Health plan. You’ll have access to 24/7 on-demand care and mental health services. This virtual care option is in addition to your traditional network of providers. Access is included in your medical plan, made available through Aetna®, a CVS Health® company.
Visit CVS.com/virtual-care to register and schedule an appointment today!

Disabled Dependent Forms:

Discount Programs and Services:
Save Money on Hearing Aids, Gym Memberships, Weight-loss Programs and More!

Learn more about our Discount Programs and Services: English PDF | Spanish PDF

Employee Benefits and Wellness Guides:
Choose from three Aetna medical plans: Aetna Select Choice, Aetna CDHP + HRA, and the Basic Essential Plan. All three options include prescription drug coverage. You may enroll your spouse and/or eligible dependent children through the end of the calendar year in which they turn 26.Review guides below regarding details about employee benefits, including eligibility, plan features and provisions, and their associated costs. The decisions you made will remain in effect through December 31, 2026.

Managing Health & Chronic Conditions:
Get personalized care and support when you need it most. Sometimes you require personal, ongoing support to manage a health event or chronic condition.

Learn more about our Aetna One Choice program: Click for PDF

Maternity Program:
Give your baby a healthy start with the Aetna Maternity program. The Aetna Maternity program comes with all Aetna plans for the Pinellas County Schools at no extra cost to you. You can use it throughout your pregnancy and after your baby is born. Members who begin the Aetna's Maternity Program within the first 16 weeks of pregnancy will be eligible for 1 wellness credit and a Mayo Clinic Health Pregnancy book. Call 800-272-3531 or log in to your member website at www.aetnapcsb.com for more information.

If you are taking a leave of absence for Maternity or for Adoption of a child, you will need to complete an Enrollment and Change Form within 31 days of the birth of the baby or the adoption date. Newborn coverage is not automatic.

Visit the Leave of Absence webpage for more information. Click here for additional information about Your Benefits and Leave. 

Provider Information & Resources: 

Vaccines and Health Screenings: