Technical Support

Canvas is easy to use, but will work a lot better in certain situations than in others. So, for those who need to know or encounter problems accessing/working in Canvas, please visit the Canvas Technical Requirments website.

Does my child have to use a webcam or camera during class meetings?
Can you login to Clever successfully?
What internet browser are you using?
Have you cleared your browsing history?
1. On your computer, open Chrome.
2. At the top right, click the vertical breadcrumbs.
3. Click More tools and then Clear browsing data.
4. At the top, choose a time range.
5. To delete everything, select All time.
6. Next to “Cookies and other site data” and “Cached images and files,” check the boxes.
7. Click Clear data.
8. Close your browser completely, then reopen to try again.
If the issue remains unresolved...
Share the following information with your child's school:
- A description of the issue, including a screenshot or what your child is seeing on their device.
- Information about the device that is being used.
- If needed, Parents can reach out to PCS Tech Help at 588-6060.

Families