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Case Challenge # 5 - Delta
Core Competency: Creativity & Innovation
Analytical Tool: 2X2 Matrix: A decision support technique where the team plots options on a two-by-two matrix. Known also as a four blocker or magic quadrant, the matrix diagram is a simple square divided into four equal quadrants. Each axis represents a decision criterion, such as cost or effort.
Case Challenge Question: How can Delta improve the gate experience?
Case Challenge # 4 - Nielsen
Core Competency: Engaging Communication
Analytical Tool: Communication Model: A model detailing the process of sending and receiving messages,or transferring information,from one party(sender) to another (receiver).
Case Challenge Question: How should Nielsen use social media to communicate who they are and what they do in a way thatwill appeal to a wide-range of households?
Case Challenge # 3 - Arby's
Core Competency: Cultural Agility
Analytical Tool: Customer Survey: A tool utilized to process a customer’s level of satisfaction with the products,or services,of a company by providing a simple questionnaire. Survey questions can be multiple choice, open-ended, or a rating scale.
Case Challenge Question: What modifications or upgrades to the customer experience should Arby’s consider, to appeal to a new target market of 13-17-year-olds?
Case Challenge Winners: Our case challenge winners were ranked in the top 4 in the country! They got to present to top Arby's executives. Congratulations!
Katelyn Gilmore, Jeremiah Tokar, Isiah Ward, Sophia Harmon Greene, Chloe Stertz, Ingrid Cruz
Case Challenge # 2 - Tech Data
Core Competency: Critical and Analytical Thinking
Analytical Tool: Decision Tree - A diagram used to determine the best course of action when there are several possible options with different outcomes.
Case Challenge Question: Which option, recycling or repair, would be the most cost-effective use of space in the warehouse?
Case Challenge Winners:
Ker'Miah Richardson, Alicia Marcial, Saul Martinez, Bobby Bears, Anagh Rode, Not pictured: Jason Douglas
Case Challenge # 1 - Pinellas Education Foundation
Core Competency: Throughout this learning experience, the learners are building skills around EFFECTIVE COLLABORATION. Students are provided with opportunities to demonstrate the following behaviors,in self-monitored, group settings:
•Promoting cooperation for diverse, collective input and output
•Seeking a range of perspectives
•Creating open and productive environments.
Analytical Tool: Personality Assessment: Using the tool available athttp://japrofile.org/, students will complete a personality inventory to explore both their personality traits,as well as those of others on their team.
Case Challenge Question: How can we engage students earlier in their education to explore career opportunitiesthrough collaboration?
Case Challenge Winners: We held our first culminating event for 9th grade on Wednesday, Sept. 15th. Students were given the opportunity to see the top presentations and participate in various activities with our business partners. A special thank you goes to the Pinellas Education Foundation for providing us with our case challenge problem.
Nick Stannard, Brendan Moore, Cameron Brisbois, Madison Anderson, Brook-Lyn Griffey