User Support

  • User Support installs and maintains desktop workstations, tablets, iPads, and other devices – there are more than 60,000 of them! They also coordinate and support computer-based testing.
    User Support consists of User Support Analysts and Tech Techs who are assigned to the schools and administrative offices and the Help Desk, where all issues with technology are reported – either by phone (727) 588-6060 or by our online system - TechHelp.
    User Support is organized into four different teams – each supporting a different geographical area of the district.