Change/Reset Password

  • Staff and Students

    If you are a PCS staff member (including Charter Schools and PCS. Accounts) or a student, please use the links below to change your password from home or school using the Self-Service Password Reset.

     

    Register for self-service password reset

    (You must first register your password if you have never used it or have previously registered for SSRPM. (SSRPM is for parents only now)

     

    Registering for self-service will allow you to be able to reset, unlock and change your password on your own, from school or at home.
    When you register, click the re-enter my password button and choose the Work or School account link. Enter your PCS username and password. You will be asked to configure your verification information by either authentication phone or personal email (do not use your PCS email account). Parents will need to help young children with this process. If students use this feature, it is vital that they know and can remember the new password. Otherwise, the teacher may have to reset it again at school. Watch Video on Self-Service set up

     

     

    If you are a staff member and do not know your username, please call the TIS Help Desk at (727) 588-6060.
    Hours of operation are Monday through Friday from 7:30am – 4:00pm.

     

    Parents

    Parents need to use Pinellas County Schools Self Service Reset Password Management (SSRPM)  to change or reset your password. To reset your password enter your username and choose PINELLAS from the Domain dropdown menu. Remember, the password you are resetting is the same password you need to login to the Student Reservation System (SRS) and Focus Student Information System. 

     

     

    If you are unable to change your password online or if you do not know your username or password call 588-6060 for assistance.

     

    New or Returning Students
    If you have a new or returning student to Pinellas County and need to make a reservation for a public school and do not have a Parent User ID and Password you will first need to do the following:
    • Bring a photo ID to any public school in Pinellas County.
    • Bring a photo ID to the Student Assignment Office at 301 4th SW, Largo.  The Student Assignment Office is open from 8:00 AM – 4:30 PM from Monday - Friday. They can be reached at 727-588-6210 for further questions. 

    If you are uncomfortable going to a school in person, the Student Assignment Office can work with you virtually to get a username and password.   

    You will need to email the request to StudentAssignment@pcsb.org

    In your email, you will need to include: 

    • A photocopy, photo or scan a photo id (driver’s license, passport, state ID, etc.).
    • Your email address, and
    • Your phone number

    With this information, you can be issued a username and password. 

     
    Why do I need a Parent User ID and Password? 
    A Parent User ID and Password is used with Focus and the Student Reservation System.  In Focus when the student has been attached to the Parent User ID a parent is able to log into Focus and view a variety of different items pertaining to the student.  Some of these items could include grades, attendance, homework assignments and have access to links to their students teachers.  Parents will use the Student Reservation System (SRS) for the following:
    • Reserving a seat for enrolling a new or returning students for the Current School Year
    • Reserving a seat for enrolling a new student for the Next School Year
    • Changing your residence address
    • Applying for District Application Programs (magnets, fundamental, or high school career programs)
    • Applying for a Special Assignment Request
     
    Does My Parent User ID Ever Expire?
    Yes, Parent User Accounts that have not been used to log on to any district system (SRS or FOCUS) will be purged and deleted after 12 months of inactivity.  If your ID is purged you can have a new ID and Password issued by following the process described above and visiting any school or the Student Assignment Office with a valid photo ID.
     
    How do I change my Passwords for Focus/SRS?
    Parents who wish to change their current password may do so by clicking on "Forgot your Password?" near the bottom of the page in Focus.  Then enroll into the Self Service Reset Password Management (SSRPM), after enrolling you will be able to reset your password. Parents must create a complex password that is a minimum of ten characters long.  New passwords will require at least one character from three of the following four categories:  lower case alphabetic (a-z), upper case alphabetic (A-Z), numeric (0-9) and special characters (examples:  !,@,#).
     
    If you are unable to change your password online or if you do not know your username or password you must visit your school to have your identity confirmed and password changed. Please bring your identification with you to the school.

     

    Student Password Tips for Parents (PDF)

    Student Information System (Focus) - Training Tutorial for Parents

    Need a PCS Parent User ID

     



 

How to register for self-service password reset


Student Password Tips for Parents (PDF)