Teladoc Health is the global virtual care leader, helping millions of people resolve their healthcare needs with confidence.
When you enroll in an Aetna medical plan, you and your covered dependents have access to Teladoc. They provide access 24 hours, 7 days a week to a U.S. board-certified doctor by phone, video, or mobile app visits.
Please note: Aetna is temporarily offering a zero co-pay for telemedicine medical visits for Aetna members.
• Online go to www.Teladoc.com/Aetna and click "set up account."
• Mobile app Download the app and click "Activate account."
• Visit www.teladoc.com/mobile to download the app.
• Call 855-Teladoc (835-2362)
Teladoc can also help you register your account over the phone. Pay less than a visit to an urgent care: $25 co-payment for all three of the medical plans.
New Behavioral Health Feature of Teladoc
Effective March 1, 2020, Aetna members will also have access to Teladoc Behavioral Health. Employees, and eligible dependents (age 18 or older) may have appointments with Psychiatrist, Psychologists, and Licensed Therapists by video.
The employee cost share for Teladoc Behavioral Health Services is based upon the Aetna Member's plan selection (Aetna Select $50 specialist copay/Choice POS & EDHP 20% after annual deductible is met). See the Teladoc Behavioral Health Announcement Flyer below for additional details.